FAQ's

Have a question?

If you have a question about travel, meetings or other needs please browse through the Q&A below. You might just find what you are looking for. If not, please contact us.

What are your business hours?

We can be reached Monday - Friday 8 am - 5 pm CT.

What is your phone number?

Our toll free number is (800) 247-2732

I lost my meeting packet, can I get another one?

Yes, please contact our office.

I need to make a schedule change, is there a fee for that?

In some instances, yes, but not always.

How do I get a passport?

Why haven't I received my confirmation email yet?

Please check your junk mail folder as sometimes mail gets filtered in there.

Why does my email bounce back when I try to respond to the confirmation email?

The confirmation email is an automatically generated response, you will not be able to respond to it and must contact us direct.

What type of security is used on your website?

Our forms are secured by QuickSSL. Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure. Each form contains a GeoTrust icon so you can view the certificate and profile.